Beta contracted with CSMS through word of mouth recommendation and we have not been disappointed.  3 years in to our business support programme CSMS continue to provide appointments for our advisors with companies who have not previously accessed support thus providing an excellent engagement service. 

Subsequently, we have been pleased to place additional work with CSMS to conduct feedback surveys with our client base to measure both the economic impact we have had on those businesses and the quality of the service we provide. 

We would definitely recommend the services of CSMS to others.

Beta Technology Ltd

For nearly two years CSMS Ltd has provided an outbound appointment generation function. Essentially, CSMS was tasked with generating sales appointments to a variety of business-to-business opportunities.

The campaign was to generate appointments and sales leads for the external sales team, based upon agreed criteria and increase the awareness of the brand, specific product offerings and messages within the marketplace.

The Challenge - To ensure each of the appointments presented the sales team with a short-, medium- or long-term opportunity to generate business.

The Solution - CSMS uses a variety of mechanisms to ensure the challenge is met, including:

Ensuring that a there was a clear product understanding of the services for each division

• Decision-making capability
• Utilising a robust quality control procedure that ensures appointments meet criteria 
•  To facilitate diary management

On behalf of INS Sudlows, I would have no hesitation in working with CSMS again if the opportunity arose, and recommending those services to others.